POLICIES

ALL SALES ARE FINAL.

EXCHANGES CAN BE MADE IF REQUESTED BY EMAIL WITHIN 3 DAYS OF ITEM(S) RECEIPT- INVENTORY WILLING. SOME ITEMS CAN BE MADE TO ORDER AND CUSTOMERS WILL NOT HAVE THE OPTION TO EXCHANGE OR RETURN. CUSTOMER MUST PAY FOR RETURN POSTAGE IF ITEM IS IN STOCK.

 IF WE ARE AT FAULT, WE WILL PAY FOR RETURN POSTAGE.

ANY SIGNS OF WEAR (ANYTHING OTHER THAN TRYING ON THE PRODUCT) OR DAMAGE THAT IS NOT AT FAULT OF AVENUE N LLC WILL LEAD TO THE EXCHANGE REQUEST BEING DENIED.

EXCHANGE REQUEST "INVENTORY WILLING" MUST BE MADE VIA EMAIL- INFO@AVNUOFFICIAL.COM - WE DO NOT EXCEPT ORDER QUESTIONS VIA INSTAGRAM.

PRE ODERS

 PRE-ORDER ITEMS HAS A DIFFERENT DELIVERY DATE. PLEASE READ THOROUGHLY THE PRODUCT DESCRIPTION , BEFORE PLACING THE ORDER.

PRE-ORDERED ITEMS ARE NOT APPLICABLE FOR RUSH OR EXPRESS SHIPPING- PLEASE KEEP THIS IN MIND WHEN PLACING YOUR ORDER.

ORDERS WILL START PROCESSING ON DATE ADVERTISED ON THE SITE AVNU RESERVES THE RIGHT TO CHANGE RELEASE DATES WITH PROPER NOTIFICATION TO CUSTOMER. ANY ORDERS CAN TAKE UP TO 21 BUSINESS DAYS TO PROCESS STARTING ON THE RELEASE DATE, OR THE FIRST BUSINESS DAY AFTER THE RELEASE DATE IF DATE. ORDERS WITH MULTIPLE ITEMS INCLUDING A PRE-ORDER VARIANT WILL NOT BE PARTIALLY FULFILLED, AND WILL SHIP AT THE TIME THE PRE-ORDER IS READY TO BE FULFILLED.

PRE-ORDERED ITEMS WILL BE SENT USING NORMAL SHIPPING RATES.

PAYMENTS AND BILLING:

WE RESERVE THE RIGHT TO VERIFY ANY ORDERS WITH A VALUE OF $200 AND OVER.


ITEMS CAN ONLY BE SHIPPED TO THE BILLING ADDRESS IF AN ITEM NEEDS TO BE SHIPPED TO A DIFFERENT ADDRESS AN EMAIL NEEDS TO BE SENT TO INFO@AVNUOFFICIAL.COM STATING THE AUTHORIZATION TO SHIP TO A DIFFERENT ADDRESS ALONG WITH A VALID TELEPHONE NUMBER AND PHOTO ID. IF YOU CANNOT VERIFY THIS INFO, YOUR ORDER WILL BE CANCELED.

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