REFUND POLICY

RETURN & REFUND POLICY

EFFECTIVE MARCH 1ST, 2023 

ALL SALES ARE FINAL. 

NO CHANGES CAN BE MADE ONCE AN ORDER HAS BEEN PLACED.  

EXCHANGES CAN BE MADE IF REQUESTED BY EMAIL WITHIN 72 HOURS OF ITEM(S) RECEIPT- INVENTORY WILLING.  

CUSTOMER MUST PAY FOR RETURN POSTAGE FEES. 

ALL EXCHANGES MUST BE SUBMITTED THROUGH EMAIL INFO@AVNUOFFICIAL.COM-

(WE DO NOT ACCEPT ORDER QUESTIONS VIA INSTAGRAM)

IF WE ARE AT FAULT, WE WILL PAY FOR THE RETURN POSTAGE. 

IF YOU RECEIVED A DEFECTIVE/DAMAGED ITEM(S) PLEASE EMAIL US WITHIN 48 HOURS, WE WILL PROVIDE YOU WITH A PREPAID RETURN LABEL TO SEND THE DEFECTIVE/DAMAGED ITEM BACK TO US.  

IF THERE ARE ANY SIGNS OF WEAR OR DAMAGE, THIS WILL LEAD TO THE RETURN REQUEST BEING DENIED. 

IF YOU HAVE ANY OTHER QUESTIONS, PLEASE EMAIL US AT INFO@AVNUOFFICIAL.COM SO WE CAN FURTHER ASSIST YOU.